- Information We Collect:
- Personal Information: When you make a purchase or create an account, we may collect personally identifiable information (PII), including but not limited to your name, email address, phone number, shipping address, and payment details.
- Order Information: We collect information related to your orders, such as product details, order history, and order preferences.
- Communications: We may store copies of any communications you have with our customer support team, including emails or chat logs.
- How We Use Your Information:
- Order Processing: We use your personal information to process orders, fulfill your requests, and deliver products to you.
- Customer Service: We may use your contact information to communicate with you regarding your orders, address inquiries, or provide support.
- Personalization: We may use your information to personalize your shopping experience, recommend products, and display targeted advertisements.
- Analytics: We use aggregated and anonymized data for analytical purposes to understand how our platform is used and improve user experience.
- How We Share Your Information:
- Third-Party Service Providers: We may share your information with trusted third-party service providers to perform functions on our behalf, such as payment processing, shipping, and order fulfillment.
- Marketing Partners: With your consent, we may share your information with marketing partners to provide you with special offers and promotions.
- Legal Obligations: We may disclose your information to comply with legal requirements, enforce our policies, or respond to lawful requests from government authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.
- Data Security:
- We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
- While we strive to safeguard your data, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee the absolute security of your information.
- Your Choices:
- You have the right to access, update, or delete your personal information. Please log in to your account to make these changes or contact us for assistance.
- You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or adjusting your notification preferences in your account settings.
- Cookies Policy:
Sofamann Sdn. Bhd.
KT182, Jalan Ketari, 28700 Bentong, Pahang
- Information We Collect: